Hi Reader! For years, I didn’t want to say I worked in HR. I’d been running people functions for more than 15 years — Deloitte, a Swedish bank, then telecom, cloud, a startup selling software to governments in emerging markets. And still, when people asked what I did, I hesitated. Say you’re the CFO and no one questions it. Build a product and people respect that it takes a skill set they don’t have. Say you work in HR, and a lot of people hear a soft factor anyone could handle. Part of that...

Hi Reader! Daria’s here. What’s one of the few metrics everyone agrees on? The CEO watches it. The CFO watches it. HR watches it. Turnover. It's important because it tells you something is wrong. Unfortunately, it doesn’t tell you what exactly is broken. So we do the usual fixes: hire faster, pay more, improve onboarding, run another leadership program. Sometimes one of them helps. But what if it doesn’t? Value Pathing In the latest Built by People Leaders episode, I talk with Clark Ingram, a...

Hi Reader! Daria’s here. Have you ever noticed that we’re all doing too much and still not feeling caught up. The pace of change is high, the pace of work is higher, and AI pushed it up another level. Now that we know we can produce so much more, it’s as if we feel guilty when we don’t. So we push ourselves, we push our teams, we push our organizations — without stopping to ask: Are we moving in the right direction? Are we creating value? What’s the ROI? Does any of this make sense? I...