Hi Reader, When I started my career in L&D, the approach to people development was pretty straightforward. Everyone gets the same leadership course and the same online library. I remember scrolling through Harvard courses, tailor-made company courses of a variety of topics, and thought - how do people know what's really worth their time? Back then, I knew that real development is personal. The challenge was that personal is almost impossible to scale. Building a tailored growth plan for every...

Hi Reader, For the last few months, I’ve had many conversations with HR leaders and executives about what an AI strategy for their organization should look like. And there’s a paradox running through all of them. Very few CEOs and C-suite leaders rely on their most senior HR leader to unlock the value of agentic AI, even though HR is usually the heaviest user of AI in the building, automating recruitment, onboarding, reporting, and compliance. I wrote about that paradox for the Forbes Coaches...

Hi Reader, One of the most important lessons I learned as a Chief People Officer: it's not enough to know your function. You know how to deliver engagement programs. You know how to develop people, what the key recruiting metrics are, all of it. But the most important thing — the thing that shapes a career — is understanding how your function is driving business results. And this isn't only an HR problem. The same goes for IT, admin, marketing — any function. Some get there. Some don't. Today...