Hi Reader, What do you think the top AI use is in 2026? Harvard Business Review studied 12,637 real cases of people using AI. And the #1 is Therapy and companionship — same as 2025. The most common way people use AI is for their personal life. To talk something through. Across all 12,637 cases, we see three main scenarios. People use AI to think, to feel, and to work. To feel — they talk through stress, ask for relationship advice, or work out what a message from their boss really meant. To...

Hi Reader, Back in 2011, I canceled the annual performance reviews in my organization. They were painful for everyone, managers and employees, and they weren't adding much. Things moved so fast that by the time a manager and an employee sat down to talk, the goals were already out of date. So we replaced the annual review with biweekly conversations between managers and their teams. A couple of years later, Deloitte wrote about it in its annual trends report as continuous performance...

Hi Reader! When people start using AI at work, it changes things in three ways. You can do more of the same. More output, faster. And sometimes that's exactly what you need. You can get some time back and use it differently. Reflect, think, plan, strategize. Or just rest. Or you can redesign the work itself.When you redesign the work, the job itself becomes something different. A while back on my podcast, Greta Stahl — she runs organizational learning at Workday — told me how her team did...