Hi Reader, Last week I joined Todd Michaud on his podcast, the Work Intelligence Loop, alongside my partner from AI Leader's Compass, Giorgio Zampirolo. Partway through, we hit a question that turned into a bit of a debate. Who should own AI in an organization? Three of us had three different answers. Todd went first, and he was direct about it. The CEO is the Chief AI Officer — who else could it possibly be? If you lead the organization, AI adoption is your job. It's too big and too...

Hi Reader, Last week we released an episode of Built by People Leaders with Greta Stahl, who runs organizational learning and development at Workday. She told me that most companies buy AI tools and then wait for the magic. And the magic doesn't come. And the reason is that "if you're just bolting on tools to old processes, it's not going to help you grow your business." There's research showing only about 27% of organizations have actually embedded AI into their core workflows. Everyone else...

Hi Reader! Daria's here. 93% of people say culture matters to their experience at work. But only 36% feel their culture is well-defined and actually drives anything. The gap widens by level. 77% of C-suite leaders call culture "very important." Among entry-level employees, it's 37%. Leaders are 2.5x more likely to describe their culture as well-defined. So it's not that leaders don't care. They care enormously. It's that culture, as they experience it, isn't reaching the people it's meant...