Hi Reader, What do you feel when you open your computer in the morning? So many leaders I coach say they feel tired, even in the morning. While others say they feel energized and happy doing the work. AI was supposed to help with the tired part. It saves time and makes us more efficient. Still, a lot of people don’t feel helped. They feel it gives them more work and pushes them to deliver faster, bigger, more. Why? Every job needs a certain kind of energy, whatever your title is and whatever...

Hi Reader, Have you ever thought of how your team makes decisions? Or is it just you? Or maybe your boss? When we think about decision-making, we often think about the process, the framework, the trade-offs, and the cost of delay. But do we really notice who makes a decision? And what’s the cost when decisions start to follow the style of whoever is at the top? Decision Design In the latest Built by People Leaders episode, I talk with Kylee Ingram, co-founder and CEO of Wizer, about why...

Hi Reader! 12 months ago, everybody was asking the same questions: How can I make my team use AI? How do I scale AI adoption? How can more people in my organization try AI? Now they're asking different questions. Teams are using AI here and there. Personal tools, corporate tools. Everybody is probing and testing. Company-wide adoption isn't the question anymore. The question is: how do we make sense of AI? When AI does part of the job, it changes the way we work in three ways. The first is...