Hi Reader, Back in 2011, I canceled the annual performance reviews in my organization. They were painful for everyone, managers and employees, and they weren't adding much. Things moved so fast that by the time a manager and an employee sat down to talk, the goals were already out of date. So we replaced the annual review with biweekly conversations between managers and their teams. A couple of years later, Deloitte wrote about it in its annual trends report as continuous performance...

Hi Reader! When people start using AI at work, it changes things in three ways. You can do more of the same. More output, faster. And sometimes that's exactly what you need. You can get some time back and use it differently. Reflect, think, plan, strategize. Or just rest. Or you can redesign the work itself.When you redesign the work, the job itself becomes something different. A while back on my podcast, Greta Stahl — she runs organizational learning at Workday — told me how her team did...

Hi Reader, Daria's here. "I hate conflict." I even said it to my coach. And you know what came out of that conversation? I don't hate conflict. I hate aggression. It's the word that does it. Call it "conflict" and it's frightening. Call it an important conversation and it stops being a problem and becomes a challenge. Not easy. But manageable. That's why I wanted to talk to Dr. Irvine Nugent on this week's Built by People Leaders. Irvine is co-founder of ConflictEQ, a former nonprofit CEO,...