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Hi Reader! I have some news to share — and I felt really grateful and emotional when I got it. My book CLICKING has been honored with the Outstanding Literary Achievement Award from the International Impact Book Awards 2026 in the Leadership – People Management & Team Leadership category. When I wrote this book, I was thinking about one specific person: the leader who is doing too much, carrying too much, and wondering why the team still can't run without them. The one who genuinely cares...
Hi Reader! According to MIT's State of AI in Business 2025 report, 80% of organizations are already using AI. And yet 95% are getting zero return on investment. I've been sitting with that number since November, when I started interviewing HR executives to understand what's actually happening inside organizations navigating AI transformation. Fifteen-plus conversations later — leaders across tech, financial services, healthcare, payroll, insurance, organizations from 150 to 220,000 employees...
Hi Reader! When I started as a manager, I loved it when people agreed with me. Oh no, I wasn't arrogant. At least, I didn't think so at the time. For me, it felt like confirmation. Like I was reading the room correctly, making good calls, earning trust. Then, a leadership program for a bank I'd invested real time and energy in failed. And in the aftermath, I found out that several people on my team had seen it coming. They'd had concerns. Real ones. And they hadn't said a word — because they...