Hi Reader, Last week I was presenting at WebExpo in Prague — talking about the good and bad of human–AI collaboration. After my talk, one of the attendees came up to me and asked: "How do I know if my team is using AI in the right way?" It's an interesting question because, as I've written before, there is a right and a wrong way of using AI. Research suggests that when AI comes first — when people receive a summary, a draft, or an insight before doing their own thinking — their brains...

Hi Reader! Daria's here Last week, a client told me she had 14 meetings in a single day. By the time she finished walking me through the list, I could feel the weight of it. Client calls, one-on-ones, project updates — all back to back, with no time for coffee (or anything else, to be honest) in between. It's a familiar scene for most leaders I know. And I'm no better, I've had that picture as well. Our calendars are packed. We move from meeting to meeting, from decision to decision, without...

Hi Reader! I probably owe you an apology. Following the principle of "practice what you preach," I've been automating parts of my work process: connecting platforms, adding tools to Claude, streamlining workflows. One of those automations added all my Calendly contacts to this newsletter. If you subscribed before, great. But if you suddenly received an email from me last Thursday out of nowhere, I'm sorry. The thing is, I didn't fail to check. I didn't know what to check—or in this case, when...