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Hi Reader! According to MIT's State of AI in Business 2025 report, 80% of organizations are already using AI. And yet 95% are getting zero return on investment. I've been sitting with that number since November, when I started interviewing HR executives to understand what's actually happening inside organizations navigating AI transformation. Fifteen-plus conversations later — leaders across tech, financial services, healthcare, payroll, insurance, organizations from 150 to 220,000 employees...
Hi Reader! When I started as a manager, I loved it when people agreed with me. Oh no, I wasn't arrogant. At least, I didn't think so at the time. For me, it felt like confirmation. Like I was reading the room correctly, making good calls, earning trust. Then, a leadership program for a bank I'd invested real time and energy in failed. And in the aftermath, I found out that several people on my team had seen it coming. They'd had concerns. Real ones. And they hadn't said a word — because they...
Hi Reader, What is the most important leadership job right now? In my work with leaders, helping them build strong, engaged teams, I came to the conclusion that the most important leadership job today is to decrease complexity. Not accelerating adoption. Not even increasing capability. But reducing the noise. I was reminded of this in a recent conversation with Martin Beischl, VP of People and Culture, on the Built by People Leaders podcast. He shared his personal approach: "AI implemented in...