Hi Reader! Once I asked ChatGPT to help me write an email. Then I read it back and thought, "That's so obvious ChatGPT wrote it." So I rewrote the whole thing myself. And here I am, spending more time editing the AI draft than I would have spent just writing it from scratch. And it's not just this email, and it's not just me; there is a pattern in how we use AI: We're treating AI like a shortcut when we should be treating it like a partner. Most people fall into one of two camps when it comes...

Hi Reader! Is it time to share personal success stories of the year yet? I think it is. For me, obviously, it was about publishing my book. This year brought my biggest professional accomplishment—seeing my book CLICKING come to life and reach readers around the world. But as I sit here reflecting on this milestone, I think that success isn't just about the wins themselves. It's about the system that made them possible. And that system is a reflection and goal-setting done right. Why Most...

Hi Reader! Did you know that companies with aligned, effective top teams are nearly twice as likely to achieve above-median financial performance? According to McKinsey, that number comes from a global study of nearly 30 companies. It measures how teams see themselves across 17 dimensions — from clarity of roles to psychological safety. It caught my attention because a few years ago, I saw the opposite play out in real time. I joined a leadership team that looked impressive on paper. Everyone...